Legal

Terms of Service

Last updated: May 2026

Welcome to Lumio Play

Throughout these terms, "we," "us," and "our" refer to Lumio Play. We operate this store and website, including all content, features, tools, products, and services (the "Services"). Lumio Play is powered by Shopify.

Please read these Terms of Service carefully. By visiting or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use or access our Services.

Section 1 — Access and Account

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, and that you consent to any minor dependents using the Services on devices you own or manage.

You are solely responsible for keeping your account credentials secure and for all activity that occurs under your account. Accounts may not be transferred, sold, or assigned to another person.

Section 2 — Our Products

We work hard to represent our products accurately. However, colors and appearances may vary slightly depending on your screen and display settings. Product descriptions are subject to change at any time. We reserve the right to discontinue any product or limit quantities available.

Section 3 — Orders

Placing an order constitutes an offer to purchase. Lumio Play reserves the right to accept or decline any order at our discretion. Your order is not confirmed until we have processed your payment and sent an order confirmation.

All returns and exchanges are handled in accordance with our Refund Policy. You confirm that purchases are for personal or household use only, not for commercial resale or export.

Section 4 — Pricing and Billing

All prices are subject to change without notice. The price charged will be the price shown at the time your order is placed. Listed prices do not include applicable taxes, shipping, or import charges unless stated otherwise.

You agree to provide accurate and complete payment information and confirm that you are authorized to use the payment method provided.

Section 5 — Shipping and Delivery

All delivery timeframes provided are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs, or circumstances outside our control. Once your order is handed to the carrier, risk of loss transfers to you.

Section 6 — Intellectual Property

All content on our Services — including text, images, graphics, logos, product descriptions, video, and audio — is owned by Lumio Play or our licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or transmit any content without our prior written consent.

Section 7 — Third-Party Tools

We may provide access to optional tools offered by third parties. These tools are provided "as is" and we accept no liability for their use. Your use of any third-party tools is at your own discretion and risk.

Section 8 — Third-Party Links

Our Services may contain links to external websites. We are not responsible for the content or practices of any third-party sites. Accessing external links is done at your own risk.

Section 9 — Privacy

All personal information collected through our Services is handled in accordance with our Privacy Policy. Shopify also collects certain data related to your use of the Services — please review Shopify's Privacy Policy for details.

Section 10 — Feedback and Reviews

By submitting any feedback or reviews to us, you grant Lumio Play a perpetual, worldwide, royalty-free license to use, reproduce, and distribute that content for any purpose. We reserve the right to remove any feedback that violates these Terms.

Section 11 — Errors and Omissions

Occasional errors in pricing, product descriptions, or availability may occur. We reserve the right to correct any errors and update or cancel orders affected by inaccuracies without prior notice.

Section 12 — Prohibited Uses

You agree to use our Services only for lawful purposes. You may not use our Services to:

  • Violate any applicable laws or regulations
  • Infringe on the intellectual property rights of others
  • Harass, harm, or mislead any person
  • Transmit spam, malware, or malicious code
  • Scrape, copy, or exploit any part of our Services
  • Impersonate any person or entity
  • Interfere with the security or functionality of our Services

Section 13 — Termination

We may terminate your access to our Services at any time, without notice, at our sole discretion. You remain responsible for any amounts owed up to the date of termination.

Section 14 — Disclaimer of Warranties

Our Services and products are provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee uninterrupted, error-free, or secure access to our Services.

Section 15 — Limitation of Liability

To the fullest extent permitted by law, Lumio Play and its affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of our Services or products.

Section 16 — Indemnification

You agree to indemnify and hold harmless Lumio Play and our affiliates from any claims, damages, or costs arising from your breach of these Terms, your violation of any law, or your use of our Services.

Sections 17–21 — General Terms

Severability: If any provision is found unenforceable, the remaining provisions continue in full effect.

Waiver: Our failure to enforce any right does not constitute a waiver of that right.

Assignment: You may not transfer your rights under these Terms without our written consent.

Governing Law: These Terms are governed by the laws of the jurisdiction in which Lumio Play operates.

Changes: We may update these Terms at any time. Your continued use of our Services after changes are posted constitutes acceptance of the updated Terms.

Questions about these Terms?

Address 22601 Fire Thorn Cir, Diamond Bar, CA 91765
Hours Mon–Fri, 9AM–5PM PST